Cloudways Review

in depth cloudways hosting review

November 28, 2023

In the realm of web hosting, Cloudways stands out as a robust and cost-effective solution for individuals and businesses alike. Offering an array of flexible pricing options and straightforward setup processes, Cloudways caters to diverse user needs.

With support for various applications, including the widely used WordPress, and features like one-click cloning and staging areas, it presents a compelling case. Prioritizing e-commerce and security, Cloudways integrates popular e-commerce platforms, provides regular security updates, and offers free SSL certificates.

Known for its exceptional uptime and backed by round-the-clock customer service through live chat, email, and phone, Cloudways is a formidable contender in the web hosting arena.

Key Takeaways

  • Cloudways offers customizable plans and pricing options, starting at $10 per month and slightly over $0.01 per hour.
  • The platform provides a user-friendly interface, free SSL certificates, and regular updates for security.
  • Cloudways delivers reliable performance with an average response time of 0.063 seconds and an uptime of 99%.
  • The platform ensures top-notch security measures, including regular upgrades, free SSL certificates, and firewalls for increased site security.

Cloudways Plans and Pricing

The Cloudways plans and pricing structure offers a range of customizable options with varying costs based on resources and usage. Cloudways provides cloud hosting services that cater to the diverse needs of web hosting. The pricing model includes both monthly and hourly plans, starting at $10 per month and slightly over $0.01 per hour, respectively. The costs scale up based on the chosen resources, with the highest tier reaching $1,035 monthly and slightly more than $1.43 hourly. This pay-as-you-go pricing model allows users to pay based on their actual usage, providing cost-effectiveness and flexibility.

In addition to the base plans, Cloudways offers optional add-ons like Cloudflare Enterprise CDN, Cloudways SafeUpdates, and Rackspace Email to enhance the hosting experience. Furthermore, the platform provides a free trial for DigitalOcean and AWS, allowing users to test the services before committing to a paid plan.

The Cloudways plans come with comprehensive support and robust features to ensure optimal performance for any website or web application. Now, let's delve into an overview of the features provided by Cloudways.

Features Overview

Regularly, Cloudways offers a comprehensive range of features to cater to the diverse needs of web hosting, ensuring optimal performance for any website or web application. This managed cloud hosting provider stands out for its robust features, including:

  1. Cloud Hosting Options: Cloudways provides a choice of three different cloud infrastructures, customizable plans, and optional add-ons like Cloudflare Enterprise CDN, Cloudways SafeUpdates, and Rackspace Email.
  2. Cloudways Control Panel: Users benefit from a user-friendly interface for site building, suitable for both novice and experienced web designers, with support for customization and flexibility in website creation.
  3. Free SSL and Server Management: Cloudways includes free SSL certificates for data protection, along with regular operating system and firmware upgrades for security. Additionally, it offers application-level monitoring and logs, automatic updates, and backups for managed WordPress installations.
  4. Support and Integration: Cloudways offers customer support, as well as application integration with popular e-commerce platforms like Magento and Prestashop, and support for email hosting.

Performance and Uptime

With exceptional uptime and impressive site response time, Cloudways delivers reliable performance and maintains high availability for users. As one of the leading cloud hosting providers, Cloudways ensures excellent performance through its cloud servers and hosting service. The platform's average response time of 0.063 seconds showcases its commitment to providing top-tier performance for websites and applications. Additionally, Cloudways leverages content delivery networks to optimize site speeds, further enhancing the overall user experience.

Cloudways hosting stands out among cloud providers, as it consistently delivers above-average performance, making it a favorable choice for businesses and individuals seeking a reliable hosting solution. The platform's dedication to excellent performance is evident in its consistent uptime of 99%, ensuring that users can rely on their websites being accessible at all times. This level of stability and performance is crucial for businesses looking to establish a strong online presence and maintain high levels of customer satisfaction.

The impressive performance metrics and commitment to uptime make Cloudways a standout option among cloud hosting providers, offering users a dependable and high-performing hosting environment. This reliable performance lays the foundation for an exceptional user experience and sets the stage for the subsequent discussion on the platform's robust security measures.

Security Measures

Cloudways implements robust security measures to safeguard data and uphold the integrity of its hosting environment. When it comes to security, Cloudways ensures top-notch protection for its users through various measures:

  1. Regular Operating System and Firmware Upgrades: Cloudways provides regular updates for the server's operating system and firmware to address any security vulnerabilities promptly.
  2. Free SSL Certificates: SSL certificates are offered for free, ensuring that data transferred between the user's browser and the server is encrypted, thus enhancing data protection.
  3. Firewalls and Security Hardening Techniques: The hosting environment is safeguarded by firewalls and security hardening techniques, providing an additional layer of defense against potential threats.
  4. Dedicated Firewalls: Cloudways goes the extra mile by offering dedicated firewalls for increased site security, further fortifying the protection of hosted websites and applications.

With these security measures in place, Cloudways ensures a secure hosting environment for various needs, including WordPress, email services, and more.

In addition to prioritizing security, Cloudways also offers excellent customer service, making it a reliable choice for those seeking a secure and efficient cloud hosting solution.

Customer Support

Cloudways' commitment to exceptional customer service extends beyond robust security measures to ensure a reliable and supportive experience for users.

For those utilizing Cloudways' cloud hosting plans, the support team is readily available 24/7 via live chat, offering prompt and efficient assistance. This accessibility to a dedicated support team is crucial for those managing cloud servers and server resources, as it ensures that any issues or queries are promptly addressed.

Moreover, Cloudways' support team is known for its proactive and hands-on approach, capable of resolving issues at both the application and server level, providing valuable assistance for users of all levels of expertise.

Cloudways customers also appreciate the multiple channels through which they can reach the support team, including email, further enhancing the accessibility and convenience of the service.

The hosting company's commitment to providing a responsive and helpful support team, in conjunction with their extensive documentation for server and application management, solidifies their reputation for exceptional customer support.

Frequently Asked Questions

Is Cloudways a Good Hosting?

In comparison to other hosting options, Cloudways stands out for its robust performance, responsive customer support, and flexible pricing options.

Its intuitive user interface, scalability options, and comprehensive security features make it an ideal choice for businesses of all sizes.

Additionally, Cloudways simplifies website migration, offers efficient server management, extensive application support, and reliable backup solutions.

Is Cloudways Better Than Godaddy?

When comparing Cloudways to GoDaddy, Cloudways stands out in performance, scalability options, and security features. It offers superior server management, advanced backup and restore functionality, and a user-friendly interface.

Additionally, Cloudways' pay-as-you-go pricing model allows for cost-effective hosting.

While both providers offer quality support, Cloudways' customer satisfaction and ease of use make it a preferred choice for many users seeking reliable and efficient cloud hosting solutions.

Is Cloudways Good for Beginners?

Cloudways is an excellent choice for beginners due to its user-friendly interface, budget-friendly pricing plans, and responsive customer support. The platform offers seamless server performance, robust security features, and scalability options.

Additionally, Cloudways simplifies migration, provides reliable backup solutions, and supports seamless application integration. Its resource management tools make it easy for beginners to manage their websites effectively.

What Is Cloudways Used For?

Cloudways is a versatile web hosting platform known for its user-friendly interface, robust security features, and scalable performance.

It offers managed installations for popular applications like WordPress, Magento, and Prestashop, along with automatic updates, backups, and application-level monitoring.

Cloudways provides pay-as-you-go pricing, ensuring cost-effective hosting solutions, and offers reliable customer support through various channels.

Its server management and free SSL certificates further enhance the overall hosting experience, as evidenced by positive customer reviews.


In conclusion, Cloudways offers a diverse range of hosting plans and features to cater to the needs of various users. Its focus on e-commerce and security ensures a safe and reliable hosting experience.

The platform's excellent uptime and round-the-clock customer support symbolize its commitment to providing a dependable and accessible service.

With its easy setup and flexible pricing options, Cloudways stands as a powerful and affordable choice for web hosting needs.

You May Also Like…

Godaddy Vs IONOS Vs Namecheap

Godaddy Vs IONOS Vs Namecheap

When considering web hosting and domain registration services, the choice between Godaddy, IONOS, and...

Ipage Review

Ipage Review

In this review of Ipage, we will delve into the hosting provider's offerings, highlighting its strengths...